At SoftKeys4U.in, we strive to ensure that every customer is completely satisfied with their purchase. Please read our Refund and Returns Policy carefully before placing an order.

1. Digital Products – No Physical Returns

We sell digital software license keys delivered via email and/or displayed in your account after purchase.
Since these are non-tangible, irrevocable goods, we cannot accept returns once the key has been delivered and activated.

2. Refund Eligibility

Refunds may be issued in the following cases only:

• Invalid or Non-Working Key: If the license key is defective or cannot be activated, and our support team confirms the issue.
• Wrong Product Delivered: If you receive a different software key than what you ordered.
• Duplicate Payment: If you are charged more than once for the same order.

Note: Refunds are not provided if the key has already been activated successfully or if the issue is due to incompatibility with your system/device.

3. How to Request a Refund

If you believe you are eligible for a refund:

1. Contact us within 3 days of purchase via our Contact Us page or email support@softkeys4u.in.
2. Provide your Order ID and proof of the issue (e.g., screenshot of the activation error).
3. Our support team will verify your claim and process your request within 3-5 business days.

4. Refund Method

Approved refunds will be issued via the original payment method used for the purchase. Processing time may vary depending on your bank or payment provider.

5. Customer Support

If you have any questions about this policy, please contact us:

📧 Email: support@softkeys4u.in
📍 Address: SoftKeys4U.in, Shop no.2 Jijai Nagar, Vasai West, Mumbai-401202
📞 Phone: +91-9158300676